The Lodge & Spa at Brush Creek Ranch FAQs

Frequently Asked Questions


Your website states you are all-inclusive; what does that really mean, what is included?

Please refer to our Inclusive Luxury page for more details about exactly what is included in your stay. 

What is not included or is an ‘additional fee’?

In addition to the lodging rates, we charge a  23% Ranch Fee (inclusive of our service fee and all applicable taxes).  For an additional fee, the ranch offers exclusive Trailhead Spa services, gift shop purchases, big game & bird hunting, horseback riding lessons, cattle drives & private rides and off-ranch activities including scenic floats, ATV adventures, float fishing and golfing. 

How are gratuities handled?

The ranch has a no tipping policy, with all gratuities covered in the ranch fee.

Is there a minimum stay?

Yes, we have 3, 4 and 7 night minimum stays. 

Do you work with travel agents?

We are pleased to work with your professional travel agent per industry expectations to plan your vacation at Brush Creek Ranch!


Where is Saratoga, Wyoming?

Saratoga, Wyoming is located in the southeast corner of Wyoming, approximately 3.5 hours North/West of Denver, Colorado. This historic town is situated along the banks of the Upper North Platte River, and nestled between the Medicine Bow National Forest’s Snowy Mountain Range and Sierra Madre Range,

How do I get to the ranch?

Please click the link to view our Driving Directions. 

How close are you to Jackson Hole and Yellowstone?

  • Jackson Hole is approximately 6 hours North West
  • Yellowstone National Park approximately 7 hours North West

What is there to do in the town nearby or in the surrounding area?

There are a variety of historic aspects to the area, along with beautiful national parks. Please click here to view exciting adventures awaiting you in the local area. 


What are our options for lodging on the ranch?

Please visit our Lodging page to read detailed descriptions and view photos and floorplans of our Lodge Rooms, Cabin Suites, and Cabin Residences

What amenities are included in my room/cabin?

Whether you are staying in the Trailhead Lodge, or one of our secluded cabins we strive to create a spectacular and unforgettable stay for each and every guest and are pleased to provide the following service and amenities:

  • Luxury Toiletries – Products include shampoo, conditioner, body wash, body soap and facial soap, in additional to Q-tips and cotton balls for your convenience.
  • Bathrobes – Our bathrobes are provided for your comfort and enjoyment during your stay
  • Coffee & tea makers – Personal coffee/tea makers are available in all guest rooms and cabins for your convenience and enjoyment
  • Cribs – Pack & Plays are available upon request. 
  • Mini-fridges are available upon request for Lodge Rooms and Cabin Suites. 
  • Ice – Our concierge or guest services team will gladly assist in arranging delivery of ice to your guest room or cabin.  Ice is also available at the Lodge.
  • Irons & ironing boards – Ironing items are located in master bedrooms of all log cabin residences and in our cabin suites.  Lodge guests may contact guest services and it would be our pleasure to deliver one to your room.

How accessible is the ranch for my older parents or grandparents?

The ranch is a great place for all ages to have a memorable family vacation!  We have a variety of exciting adventures and activities for all ages.  We customize activities to the abilities of each guest, so please let us know if there is anything we can do to accommodate your parent’s or grandparent’s stay!

*Please note that the footpaths and roads at the ranch are gravel, but we do have a Polaris Ranger and vehicles to assist all guests with getting around the ranch.

Are you ADA accessible?

We are ADA compliant and have two options that are ADA accessible.  Our lodge room, Snowberry, with a queen size bed is conveniently located within the Trailhead Lodge, which is also ADA accessible.  If you would prefer a cabin residence during your stay, Kokanee is approximately a 5 minute drive from the lodge and is accessible as well.

*Please note that many of the footpaths and roads at the ranch are gravel, but we do have Polaris Ranger and vehicles to assist you with getting around the ranch.

Can I bring my pet with me to Brush Creek Ranch?

Since we have many Brush Creek Ranch animals and livestock on the ranch, we require that guests refrain from bringing any pets.  We do have a variety of friendly and endearing ranch dogs, who would love to have your undivided attention and love during your stay.  They are a perfect opportunity to satisfy your “puppy fix”.

Do you have non-smoking rooms?

The Lodge & Spa promotes a smoke-free environment and all guest rooms, cabins, barns and recreation facilities are non-smoking.  When smoking outdoors, we ask that you take extra cautionary measures when extinguishing your cigarettes and cigars.


For the meals that are included, what are the menus like and how is it served?

From cookouts along Brush Creek and “sundowners” cocktails atop the Ranch’s hilltop Falcon Peak viewing platform to formal sit-down dinners in the Trailhead Lodge and outdoor feasts at the Chuck Wagon, Rocky Mountain dining options are varied and fulfilling at Brush Creek Ranch. 


I would love to host a reception or special event for just one evening at the ranch without any guest rooms, is that possible?

As an "all-inclusive" destination, we are unable to accept inquiries for 'a la carte' one day events or wedding ceremonies and receptions. Seasonal minimum night stays that include lodging applies.

We would like to have the ranch to ourselves. Is it possible to do a ‘buy-out’?

Yes, though we do have seasonal minimum stays for buy-outs. As an "all-inclusive" destination, we are unable to accept inquiries for 'a la carte' one day events or wedding ceremonies and receptions. Please contact us for more details.


What activities are there for my children and teenagers?

There are many activities for teenagers and children during your stay at the ranch.  The children’s activities for ‘Lil Wranglers’are focused on an educational, environmental and western themes.  Children 9 and over are generally able to partake in most all of our ‘adult’ ranch adventures, from fly fishing and horseback riding, to hiking and shooting range and more. Activities are all ‘fully-guided’ allowing older children a feeling of independence and fun with new-found friends. Additional recreational and challenge pursuits are particularly attractive to teens, including paint ball, our aerial adventure ropes course and zip lines, climbing walls, and our recreation center with variety of games and full sports courts and classic lawn games such as corn hole.

Will there be other families and children on the ranch during my stay?

During our peak season (summer), families will be enjoying their summer vacation here at the ranch.  The ranch is a wonderful place for children and teenagers to meet lifelong friends and enjoy western themed activities and games together. Paintball and horseback rides are great social opportunities for teenagers.

Do you have a pool?

The Lodge & Spa at Brush Creek Ranch does not have a pool, though there is an outdoor hot tub and steam room available on a complimentary basis to all guests. 

Do I need to sign up for my activities in advance?

All-inclusive activities can be scheduled on Ranch upon arrival or pre-booked only within 14 days prior to your arrival date. It is recommended that specialty a la carte Activities be booked in advance. Pre-bookings for these activities are allowed at any point between confirming your reservation and your arrival date. Please note there is a 24-hour cancellation policy on all incremental activity reservations. 

Do I need to bring my own gear for the activities?

All your gear, guides and instructions are provided by the ranch, though you are welcome to bring any personal fishing gear or firearms, as long as they are checked in and secured with our Gun Range Manager.

What can I expect out of the equestrian program?

We offer a variety of horseback rides for young and old alike, regardless of your riding ability.  From shorter rides along the idyllic banks of Brush Creek to longer rides through our expansive cattle range following in the footsteps of real working cowboys, there is nothing quite like experiencing the grandeur of the Ranch by horseback.  In addition, our Lil’ Wranglers program offers a variety of kid’s-only rides.

Please see our Horseback Riding Overview for more information about our riding experiences. 

Can I bring my own horse or horses?

Unfortunately, no. Though we do have many styles of horses for you to enjoy while you’re here.

We want to do more than just pond fishing-what does ORVIS Endorsed Fly Fishing Lodge mean and what water will we have access to?

Private Water Fly Fishing

Enjoy fly fishing on idyllic Brush Creek as it meanders through the property, as well as our numerous ponds. Leading environmental design firm, Walsh Environmental, provides ongoing stream enhancement, restoration and trout habitat support as part of our ongoing sustainability plan.  From casting lessons to guided wading, the creek offers excellent holding water for brown trout and brook trout under a canopy of towering cottonwood trees.

Elite Fly Fishing Trips

We offer both wade and float fishing on private waters throughout the North Platte River valley, on rivers that course through open ranchland, forested areas and towering cottonwood groves.  Trip lengths range from half-day to full-day excursions, with most of the fishing done from our low-side drift boats.  Access to these freestone rivers, including the celebrated North Platte and Encampment rivers, is dependent on snowmelt and rainfall, so our guides can recommend the ideal section based on current conditions during your stay.  As a rule, floating is usually best from June through September. We also offer wade trips on some of the best water on the Upper North Platte.  Depending on flows, wade fishing is usually the best way for anglers to really work a specific section of water.

Are we able to get out and explore the ranch ‘on our own,' without a guide?

We encourage exploring the ranch and the inspiring scenery!  We have easy-to-use, detailed trail maps to use as you explore on your own while hiking or biking.  If you would enjoy company on your adventure, we have professional guides that would be happy to accompany you on our trail system throughout the western landscape.

What does your spa offer and do you have a fitness center?

The Trailhead Spa is a place to feed and rejuvenate the soul in an environment where the indoor elements deeply reflect the vast Western landscape of the Ranch itself.  Incorporating traditions of the American West with indigenous ingredients to create a truly sensory experience, a day at The Trailhead Spa will quench your restorative needs just as the stunning natural landscape quenches your adventurous side.

A 24 hour fitness center is located on the lower level of the Trailhead Lodge, as well as cowboy and cowgirl locker rooms, sauna, and steam room for your convenience.  The fitness center has state-of-the-art cardio and strength-training equipment, making us the ideal destination for spa vacations in Wyoming.

The Ranch additionally offers a fitness and yoga programs to enhance your stay. Whether you choose to practice your sun salutations on the expansive deck of Falcon Peak Overlook, facing the grand landscape of the Ranch or embrace solitude and calmness in one of  our pampering treatment rooms, the choices for health and restoration have never been as invigorating and transformative, than at Brush Creek Ranch.

How do I get around the ranch?

If you drive to the ranch, we have plenty of parking opportunities on the ranch for your convenience.  For those who do not have a vehicle during your stay and are located at our cabin residences outside of a 5 to 10 minute walk to the lodge, we provide a golf cart per cabin for transportation around the ranch.  During activities, our professional guides will chauffeur you and your party to and from our activity locations in Polaris Rangers.

Do you offer “White Water” Rafting?

Brush Creek Ranch offers ‘scenic’ river float trip a la carte experiences via the upper North Platte on quiet, whitewater-free stretches through canyons and forests. It is a great opportunity to see the pastoral beauty of the North Platte valley along with area wildlife in including moose and bald eagles. Trips usually take about three hours including transfers. 


Will I have cell phone coverage on the ranch?

Here in the beautiful secluded part of Wyoming, cell phone coverage can be somewhat limited. AT&T, T-Mobile,Verizon and Union Wireless are the only cell phone providers with coverage on the ranch.  Other providers will not have coverage on the ranch property; however, we have three landline phones on the ranch if you need to call home.  If you need to stay connected we can provide you with a Spectra Link phone.  This phone works wirelessly on the ranch will be available upon request.

Do you have TVs or phones in the guestrooms?

We strive to provide our guests with the most relaxing and rejuvenating western vacation away from the hustle and bustle from everyday life.  We have chosen to not provide televisions or phones in each residence; however, we do have two large flat screen televisions and land line guest phones located in our Trailhead Lodge for your convenience.

Do you have a business center and concierge support?

A complimentary business center with two computers and printer is located on the lower level of the Trailhead Lodge.  Additionally, our guest service and concierge team is available to assist with any needs you may have during your stay.

In an emergency, what happens?

Emergency Medical Service responders and  local clinic medical professionals, located within 15-20 miles of the ranch, are contacted immediately.  Additionally, there are two hospitals within 60 miles of the ranch.


What is the weather like?

The weather is varied and tends to be much cooler in the early morning and in the evening so we suggest packing accordingly with layers and appropriate outerwear. 

Below is a list of average temperatures for the ranch by month:

Average Temps (Low/High)

  • Spring: 21/65
  • Summer: 36/82
  • Autumn: 19/72
  • Winter:  11/43

What do we do in the event of inclement weather?

During rare moments of inclement weather, we offer horseback riding, horseback games in our 28,000 square foot heated indoor arena anytime of the year.  We also offer a recreation center with an arcade, golf simulator, and full basketball court for sports, activities, and family fun!  Feel free to cozy up under a warm blanket next to our 360 degree fire place in the Trailhead Lodge while enjoying that book you’ve always wanted to read.

How should I pack for my trip?

When visiting the Ranch, most of our guests wear casual outdoor/active wear and or western clothing both day and night.  During the day, dress for activities you plan to participate in.  For evenings, skirts, jeans or pants are all appropriate, Saloon time, dinners and barn dances are usually the time to go a little more “dressy casual” – adding a belt, jewelry, cowboy hat, etc. if you wish, but it is certainly not expected. Please see our Packing List for more details.